You can discuss the terms of the consultation with the expert for free. Only pay for the consultation after you are confident in the expert’s competence.

Experts set their own consultation fees and conditions. We recommend clarifying the terms, timing, and guarantees before making a payment.

Some experts offer free consultations, but if you find their advice helpful, you can choose to give them a gratuity.

To pay for a consultation, enter the agreed amount (minimum 5 usd) in the box next to the expert’s photo and click the “Pay” button. If an amount is already displayed, update it to the one you discussed with the consultant.

If your balance is zero, please top up your account first (see the section below: “How to Top Up Your Account?”).

The site administration is not responsible for the quality of services provided by the experts (see the "Rules" section).

To pay for a consultation, you need to top up your account on the site first.

Steps to Top Up Your Account
Access the Top-Up Menu: Click on the coin icon in the top main menu and select the “Top Up” option.
Choose a Payment Method: You can top up your account using:
– Bank Cards: Visa, MasterCard, Mir.
– Electronic Money: Webmoney.
Complete the Transaction: Follow the on-screen instructions to complete your payment.

You can top up your account from almost anywhere in the world.
In most cases, funds are credited to your account within a few minutes.

In this case, you can top up your account with Webmoney electronic money.

To top up your account:
– click on the coins in the top menu of the site with the inscription Deposit
– specify the desired top-up amount
– click on the Deposit button
– follow the necessary steps to fund your account
– wait for the funds to be credited to your account on the website

If you are unable to top up your account, contact the support team at ySoul.com for assistance and prompt help.